An orthotist is a healthcare professional who assesses, designs, fits, and manages orthoses -custom-made or prefabricated devices that support, align, protect, or improve the function of parts of the body. Orthoses are commonly called braces or supports. An orthotist works with people of all ages who have conditions affecting their muscles, bones, joints, or nerves. Their goal is to improve mobility, reduce pain, prevent deformities, and help people perform everyday activities more comfortably and safely. Some examples of orthoses an orthotist may provide include: Foot orthotics (shoe inserts) Ankle-foot orthoses (AFOs) Knee braces Spinal braces for conditions such as scoliosis Wrist, hand, or elbow splints Neck braces (cervical orthoses) An orthotist may help people with conditions such as: Cerebral palsy Stroke Multiple sclerosis Diabetes (to help prevent foot complications) Scoliosis Sports injuries Arthritis Injuries resulting from accidents What an orthotist does An orthotist's work typically includes: Assessing a person's movement, strength, posture, and medical condition. Measuring or scanning the affected body part. Designing or selecting an appropriate orthotic device. Custom-fitting and adjusting the device for comfort and function. Teaching the patient how to use and care for the orthosis. Providing follow-up appointments to make adjustments as the person's needs change. Working with other healthcare professionals Orthotists often work as part of a multidisciplinary team alongside: Doctors and surgeons Physiotherapists Occupational therapists Nurses Podiatrists Orthotist vs. Prosthetist These professions are related but different: Orthotist: Provides braces and support devices for existing limbs or the spine. Prosthetist: Designs and fits artificial limbs (prostheses) for people who have had an amputation or were born without a limb. Many professionals are trained as both prosthetist-orthotists and can provide both types of care. In summary, an orthotist specializes in helping people move more comfortably and safely by providing braces and supportive devices that improve function, reduce pain, and enhance independence.

A referral is only required if you are seeking funded orthotic services, and it must come from an appropriate specialist. If you are self-funding your orthotics, no referral is necessary. Simply book an appointment with our team. Consultation and product charges will apply.

The lifespan of custom orthotics depends on the materials used, your activity levels, and how they are cared for. Some orthotics may last between 6 and 18 months, while our 3D-printed orthotics are guaranteed for 12 months and can often last for many years, sometimes up to 10 years. In most cases, it is the top cover that shows wear first, and this can be easily replaced without needing a completely new orthotic.

Orthotics can be used in many types of footwear, but some shoes accommodate them better than others. We generally recommend shoes with removable insoles, as this creates extra room for the orthotic and helps ensure a comfortable fit. It is always best to try shoes on with your orthotics before purchasing them. Slip-on shoes can sometimes be more difficult to fit, as they are often designed to hold the foot securely without additional inserts. Shoes with laces or adjustable Velcro fastenings are usually the best option, as they provide greater adjustability, extra space, and help keep your foot properly positioned on the orthotic.

Coverage for custom orthotics varies depending on your insurance provider and the level of cover included in your policy. We recommend checking directly with your insurer to confirm your entitlements. We can provide an itemised invoice and any supporting documentation required to assist with your claim.

The timeframe can vary depending on the type of orthotic being manufactured. In most cases, custom orthotics are ready within 4–6 weeks, while 3D-printed orthotics may be available within 2–4 weeks. Once your orthotics are ready, we recommend a fitting appointment to ensure they fit comfortably in your footwear and to provide any adjustments or recommendations needed for the best possible outcome.

Yes, most orthotics require a gradual break-in period to allow your body to adjust comfortably. We will provide personalised advice during your appointment, but a typical wearing schedule is to start with 30 minutes on the first day, 1 hour on the second day, and then increase wear time by approximately 1 hour each day over the first week. We recommend removing your orthotics periodically and checking your skin for any signs of irritation. Mild redness can be normal initially, but if red marks persist, discomfort develops, or you have any concerns, please contact us for advice or to arrange a review appointment. Our team is always available to provide support and ensure your orthotics are fitting and functioning as intended.

Yes. If you are unable to visit us in person, your local orthotist can carry out an assessment and provide the measurements, scans, and clinical information required for your custom orthotics. Our team can then manufacture your orthotics and coordinate with your clinician to ensure the best possible outcome.